The World Customs Organization (WCO) conducted its first study mission on the Smart Customs Project in China, 28 from October to 1 from November from 2024The mission's main objective was to explore how the Chinese customs service is incorporating artificial intelligence (AI) and machine learning (ML) technologies into its operations to improve compliance and facilitation, thereby enabling better decision-making.
According to information released by the WCO, the mission was supported by the China Customs Cooperation Fund (CCF China), which brought together officials from key departments such as Risk Management, Science and Technology, Port Control and International Cooperation. Representatives from the National Screening Centres in Shanghai, Qingdao and Huangpu, as well as officials from regional and local Customs offices, also participated.
In opening sessionLin Wei, Director General of the Risk Management Department, stressed the transformative role of digitalization and smart customs systems in optimizing customs performance, as well as improving the security and efficiency of global trade.
The mission included debates on the technological requirements, policy frameworks, use cases, cost analysis, and organizational readiness and change management strategies to integrate these technologies into customs practices.s On-site visits to Huangpu and Guangzhou enabled the exploration of practical applications, such as the Tianji knowledge graph system for identifying high-risk enterprises through network visualization, intelligent image analysis, automated document review, smart port development, and one-stop AI applications.
Amongst the Benefits of AI integration They highlighted precision in risk management, reduction of repetitive tasks, greater operational coverage, dispatch agility and consistency in decision-making. To achieve these benefits, continued investments in specialized knowledge, advanced IT infrastructure and solid data policies were identified as necessary.
The mission underlined the importance of a robust IT infrastructure and fostering a culture of innovation at all levels of the organization. It also highlighted the importance of proactive communication and stakeholder engagement to promote the benefits of AI in the vision of “Smart Customs, Smart Borders and Smart Connectivity.”
A focus on human oversight within AI processes was also highlighted to ensure accountability and continuous improvement. The mission recognized the potential for AI synergy with advanced technologies such as geospatial mapping, cloud computing and the Internet of Things (IoT), which amplify its benefits when aligned with IT strategic objectives.
On closureGao Fengrong, Director of the Risk Management Department, reaffirmed China Customs’ commitment to fostering international collaboration and leveraging disruptive technologies to bridge digital gaps and strengthen global trade facilitation.
"The mission's findings will soon be published in a case study on the implementation of artificial intelligence and machine learning in China Customs," the WCO said.
This study will be available on the Smart Customs Community Portal, so the initiative will contribute to the update of the 2022 report on disruptive technologies, in addition to supporting the modernization of customs.WCO News)
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